Philips TV Remote Not Working: Causes & DIY Fixes Explained

Philips Smart TVs run on Android TV or Roku TV OS, and both have their own remote controller that ships with the TV. Though the remotes work well in most cases, it is common to experience issues. As a result, you can neither turn on the Philips TV nor do you can control the TV. Some common problems include the TV won’t respond to the remote or some buttons might stop working, or the remote being damaged entirely. So, we must know how to fix the Philips Smart TV remote not working issue by performing basic troubleshooting.

What is the Cause for your Philips TV Remote Not Working

Your Philips TV remote may not work for many reasons, some of the most common problems that make your remote not work are mentioned below.

SCENARIO	CAUSES
1	Remote pairing issue, or the TV might not have received the infrared signal from the remote
2	The remote batteries may be weak, or it is no longer functioning
3	Due to some physical damages on the physical remote
4	Your remote and TV may not be connected to the same WiFi network
5	There may be any interference between the TV and the remote

How to fix Philips TV Remote is Not Working

If you face any issue with the Philips TV remote, check for basic troubleshooting before repairing or replacing the instrument. However, the reason for the TV remote not working can be due to various problems, so by troubleshooting, we can be aware of the reason as that would help us stay away from the issue next time.

Remove Smudges or Dirt on the Remote

Sometimes the Philips TV remote buttons may be filled with dirt or smudges. In such a case, the buttons will not work even after a hard press. It might be one reason for the Philips TV not working. To resolve this issue, you shall clean the dirt on the remote using a cotton cloth dipped in 99% isopropyl alcohol to wipe the dirt. Make sure to clean the remote sensor, and try to see if you can control the Philips TV. It will fix Philips TV remote sensor not working issue efficiently.

Check the Batteries of the Philips TV Remote and Philips Roku TV Remote

The basic thing that we should do before starting to troubleshoot the remote is to check the battery’s condition. Because if the battery does not have enough charge, the remote might not function properly. So, in that case, we might have to replace the old batteries with a new pair. Now, check if the remote is working fine. Follow the procedure to replace the battery.

#1. Fetch your TV Philips remote and turn it on the backside.

#2. Remove the cap from the battery compartment.

#3. Eject the old batteries and replace them with new ones.

#4. Ensure the batteries are correctly placed on the positive and negative sides.

#5. Close the cap of the battery compartment.

#6. Now, use the remote with your TV to check the functionality.

Re-Pair the Philips TV Remote

#1. Place the remote parallel to your TV.

#2. Press the Pair or Settings button on the remote for 3 seconds.

#3. Follow the on-screen instructions to pair the remote with the TV.

#4. Now, check if the remote is working fine.

FYI: It is possible to connect your Philips TV to WIFI without a remote, and this is a worthy fix when the remote controller isn’t responding to the TV.

Power Cycle your Remote

By power cycling your Philips TV remote, you can fix the problem by yourself without repairing the remote.

#1. Remove the cap from the battery compartment.

#2. Take off the batteries on the remote.

#3. Press all the buttons on your remote.

#4. Finally, insert the batteries and check the remote with your TV.

Check the Control Status of the Remote

Check the remote control status even after changing the new batteries. Many smart TVs take a few minutes to load the software when you turn On the TV.

#1. Turn On your Smart TV. And Place the remote in front of the camera on your smartphone.

#2. Press any button on your remote.

#3. If the Infrared LED light flashes for a second, the remote works fine. So, we can confirm that the issue is with the TV receiver.

#4. If you don’t see any light blinking, you have to get a Philips TV replacement remote controller.

Resolving Interference of the Remote

Any interference or obstacles in the path between the IR and the Receiver would affect the remote from controlling the device.

#1. Remove the hindrance on the path between the remote to the TV.

#2. Turn Off the lights that are too bright nearby, like fluorescent bulbs. The bright lights may harm the IR signal of the remote.

#3. Remove the electronic signal transmitters near your Smart TV.

Now, check your TV remote is working fine.

Restart or Reset the Philips TV Remote Control

Sometimes, the remote will not work even after changing the new batteries. In that case, you have to restart your Philip TV Remote.

#1. Eject the batteries from the remote.

#2. Press the buttons randomly for a while.

#3. Reinsert the batteries and check if the remote is working fine.

To soft reset your Philips TV,

If the remote is not working, then your remote may get corrupted, or there can be some internal issues. So, repair the remote or buy a new one.

Restart your Philips Smart TV

#1. Turn off your TV by pressing the power button.

#2. Unplug the TV from the power cord and wait for a few minutes.

#3. Again, plug the power cord into the power supply and turn on the TV.

#4. Now, check if you can control the TV using that remote.

Alternative Idea: Use Philips TV Remote App

Whether you have ordered a new replacement remote or you don’t want to rely on the physical remote controller anymore, you shall use the Philips TV remote app to control the TV. You shall get it on your smartphone to remotely control the TV. If you own Philips Roku TV, you shall use the Roku Remote app to control the TV. Both remote apps include buttons to control the volume, change channels, turn on the TV, etc.

If none of the above methods helps, the last option is to contact customer support. We can reach out the Philips TV customer support through the official website. If the TV is under warranty, we can also provide the serial number and the date of purchase to replace it at no cost.

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