How to Fix Google TV Remote Not Working Issue

Google Chromecast is a popular streaming device that can convert your normal TV into a smart TV. It is provided with a lightweight Google TV remote with an exclusive YouTube and Netflix button to access it with one tap. Additionally, it supports Google Assistant, which can be accessed with a single click as well and lets you control the device using voice control. Furthermore, it offers volume controls, a power button to turn it on/off, and a directional pad. Nonetheless, many users reported that the Google TV remote is not working at some point for various reasons. So, it is good to know the causes and fixes to solve the issue yourself.

Controls on Google TV Remote

Google TV Remote is also called Chromecast Voice Remote. Take a look at its functions below.

Fixes For Google TV Remote Not Working

Suppose you witness the issue when your Google TV remote is not working anymore. We should now try reliable methods to troubleshoot the remote and check if the following methods work for you. By doing so, we can also be aware of the reasons for the issue and prevent it from happening next time.

Check Remote Batteries

Google TV Remote will not work if its batteries are completely drained. First, remove the old batteries from the remote compartment. After a minute, insert the new batteries into the remote. Make sure to insert it properly based on its positive and negative polarities.

Reset Google TV Remote

1. Remove the batteries from the Chromecast voice remote.

2. Press and hold the Home key on your remote.

3. Insert the batteries into the remote while holding the Home key.

4. Hold the Home button until the solid LED light blinks.

5. Finally, release the Home button and check if this has solved the issue.

Use Google TV App

You can even use your Android or iOS smartphone as a remote using the Google TV Remote app. First, download this app for free from Google Play or App Store. After that, connect your smartphone and the TV to the same Wi-Fi network.

1. Switch on your Google TV device.

2. Launch the Google TV app on your smartphone.

3. Click the TV Remote icon at the bottom right corner of the screen.

4. Now, select your device name from the available devices.

5. A code will be displayed on the TV screen. Enter that code on your smartphone.

6. Lastly, click on Pair.

You can now use the Google TV app as a remote controller.

Enable Remote Buttons

You should verify whether you have enabled all the remote buttons.

1. Go to Settings on your Google TV.

2. Choose Remotes and accessories from the list.

3. Further, select the Set up remote buttons option.

4. Tap Add device → select TV.

5. Now, select your TV brand from the list of devices.

6. Finally, enable the volume, power, and input buttons by selecting them individually.

Restart Google TV

Restart Google TV to close all the apps running in the background. This will eliminate the temporary glitch caused by apps.

1. Click the profile icon on the Google TV home screen and tap Settings.

2. Further, click on System and tap Restart.

Update Google TV

You should keep your Google TV software up-to-date to avoid the remote not working issues.

1. Open Settings on your Google TV.

2. Scroll down and select the System option.

3. After that, click About → Check for Software Update.

4. If there is an update, it will prompt you to install. Later, try controlling the TV using the remote to check if the issue is fixed.

Update Google TV Remote

1. Open Settings on your Google TV.

2. Scroll down and select Remotes & Accessories.

3. Below the Chromecast Voice Remote option, it will notify if an update is available.

4. After that, click on Remote update → Continue.

5. It will take a while to finish the update.

Unpair and Pair Google TV Remote

1. Go to Settings on your Google TV.

2. Select Remote & Accessories from the list.

3. Next, select your Chromecast voice remote.

4. Click Forget.

5. Remove the batteries and reinsert them into the Google TV remote.

6. Press and hold the Back and Home buttons together until you see the LED light at the bottom of your remote.

7. Press the Home button to pair your remote.

Google TV Remote Volume Control Not Working

1. Head to the Settings on your Google TV.

2. Click on Remote & Accessories.

3. Select the Set up remote buttons option.

4. Tap Volume Control and select Chromecast Volume.

You can now use Google Assistant to control the volume of your TV.

FAQ