LG Magic Remote Wheel Not Working: Main Reasons & Solutions

Sometimes, the scroll wheel on your LG Magic Remote may not be working due to connectivity issues, stuck buttons, physical damage, and more. Instead of buying an original LG Magic remote, you can repair the remote by yourself using DIY fixes. If the LG Magic Remote is not working after troubleshooting, you can buy an LG Magic Remote replacement on Amazon.

This article will explain the causes and solutions to fix the LG Magic Remote wheel not working issue.

Why is LG Magic Remote Not Working

The scroll wheel on the LG Magic Remote won’t work for the following reasons.

SCENARIO	REASONS
1	Excessive dirt has accumulated on the remote buttons
2	If the remote is unpaired with your TV or pairing issues
3	Due to unknown technical glitches on the remote
4	Weak and exhausted batteries cause the remote to stop working
5	If the wheel button is stuck or broken due to physical damage

How to Fix LG Magic Remote Not Working

Follow these troubleshooting methods if the LG Magic Remote pointer or wheel is not working.

Replace the Remote Batteries

The insufficient battery is the main reason why the LG Magic Remote scroll wheel stopped working. Press the Power button to check if the batteries have adequate charge. If it doesn’t control the TV, you must replace the old batteries with newer ones.

1. Lift the battery cover using your index finger.

2. Remove the old set of batteries.

3. Now, insert the new alkaline batteries in the battery compartment.

4. Close the battery cover of your remote.

If the LG Magic Remote wheel is still not working, you can try the next troubleshooting method.

Clean LG Magic Remote

Sometimes, the magic wheel will not work when there is dirt on it. You must clean your remote with a dry towel or use a needle or a pin to remove the dirt. Instead, you can use 99% isopropyl alcohol to remove the gunk on your cursor. After cleaning the remote, check if the scroll wheel is working smoothly. If the wheel is slipping while scrolling, you should repair it immediately.

1. Take the glue and pull on the small amount of glue on the syringe needle.

2. Insert the needle into the scroll wheel of your LG Magic remote.

3. Dispense the glue on the wheel.

4. Wait for at least 10 minutes and scroll the wheel.

Make sure that the remote is working fine without any issues. If the problem still persists, move to the next fixing method.

Unpair and Repair your Remote

Your LG Magic remote will be paired with the help of Bluetooth or the WiFi network. You must check if the remote is correctly paired with your TV. If it is paired with some other device, you need to unpair and pair the LG Magic Remote to the TV.

How to Unpair LG Magic Remote

1. On your remote controller, press and hold the Back and Home buttons for 5 seconds.

2. Press and hold the Exit button to unpair your Magic remote with your TV.

How to Pair LG Magic remote

1. Turn on your TV and point your TV remote at the TV.

2. Press the Scroll Wheel or the cursor for about 3-5 seconds.

3. Your remote will automatically pair to your TV.

Once paired, scroll the cursor to check whether it is working or not.

Enable Mouse Pointer

If the mouse pointer is not appearing on the screen, you can enable it with simple techniques. You have to shake the LG Magic Remote to the left and right directions. Following that, press the Home button on the remote. The pointer will now appear when you adjust the Wheel button. To disable the pointer, press any of the arrow keys on the remote.

Restart LG TV

Restarting is another effective way to bring the remote back to a working state. It can fix issues like one or more remote buttons not responding or a scroll wheel (OK) button that doesn’t work properly. To restart your LG TV, press and hold the physical Power button on the TV for at least 10 seconds. If it doesn’t work, press the Volume Down and Power buttons simultaneously and keep hold of them for about 10-12 seconds to begin the reboot.

After restarting your LG TV, check if the remote scroll wheel is working without issues.

Reset LG TV Remote

Resetting your remote may fix the temporary issues that occurred on your device. Follow the steps given below to reset the LG Magic Remote.

1. Press and hold the OK and Mute buttons on your LG Magic Remote.

2. Place your TV remote in front of your TV.

3. Wait till the LED blinks.

That’s it; Your TV remote has been reset successfully. After some time, pair your remote and check if the LG Magic remote wheel (OK) button works.

Replace LG Magic Remote

If none of the above troubleshooting methods work, you can contact LG Customer Support to repair the LG Magic remote. If your LG Magic Remote is under warranty, ask for a replacement if the scroll wheel stops working within a warranty period. In addition, you can use the LG TV remote app to control the TV virtually. If you wish to use a physical remote, you can buy the universal remote for LG Smart TV.

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