LG Magic Remote Wheel Not Working: Main Reasons & Solutions

Sometimes, the scroll wheel on your LG Magic Remote may not be working due to many reasons including connectivity issues, pairing problems, physical damage, and more. Instead of buying an original LG Magic remote, you can repair the remote by yourself using DIY fixes. Even after troubleshooting if LG Magic remote is not working at all, it is better to use the remote app or purchase a universal remote to control your LG TV.

Why is LG Magic Remote Not Working

If you can’t able to use the scroll wheel on LG Magic Remote, it may be due to the following reasons.

SCENARIO	REASONS
1	Because of a speck of dirt or dreck stuck in the cursor
2	If the remote is unpaired with your TV or pairing issues
3	Due to technical glitches on the remote
4	Weak and exhausted batteries cause the remote to stop working
5	If the remote is not connected to the same WiFi network

How to Fix LG Magic Remote Not Working

To solve the LG Magic Remote not working issue, follow the troubleshooting methods given below.

Replace the Remote Batteries

The insufficient battery is the main reason for the LG Magic Remote scroll wheel to stop working. Press the Power button to check if the batteries have adequate charge. If you don’t see any light, you have to replace the old batteries with newer ones.

1. Press the top of the battery cover and slide it back to remove the cover.

2. Remove the old set of batteries.

3. Now, insert the new alkaline batteries in the battery compartment.

4. Close the battery cover of your remote.

If the scroll wheel is still not working, you can try the next troubleshooting method.

Clean your Remote

Sometimes, the magic wheel will not work when there is dirt or dreck stuck on it. You must clean your remote with a dry towel or use a needle or a pin to remove the smudge. Instead, you can use 99.9% isopropyl alcohol to remove the gunk on your remote’s cursor. After cleaning the remote, check if the scroll wheel is working smoothly. If the wheel is slipping while scrolling, you should repair it immediately.

1. Take the glue and pull on the small amount of glue on the syringe needle.

2. Insert the needle into the scroll wheel of your LG Magic remote.

3. Dispense the glue on the wheel.

4. Wait for at least 10 min and then scroll the wheel.

Make sure that the remote is working fine without any issues. If the problem still persists, move to the next fixing method.

Unpair and Repair your Remote

Your LG Magic remote will be paired with the help of Bluetooth or the WiFi network connection to connect your LG TV. You must check if the remote is correctly paired with your TV. If it is paired with some other device, you need to unpair and pair it again with your TV.

How to Unpair LG Magic Remote

1. On your remote controller, press and hold the Back button and Home buttons simultaneously for more than 5 seconds.

2. Press and hold the Exit button to cancel and unpair your Magoc remote with your TV.

How to Pair LG Magic remote

1. Turn on your TV and point your TV remote at the TV.

2. Press the Scroll Wheel or the cursor for about 3-5 seconds.

3. Your remote will automatically pair to your TV.

Once paired, scroll the cursor to check whether it is working or not.

Enable Mouse Pointer

If the mouse pointer is not appearing on the screen, you can enable it with simple techniques. You have to shake the LG Magic Remote to the left and right directions. Following that, press the Home button on the remote. The pointer will now appear when you adjust the Wheel button.

Note: If you would like to disable the pointer, press any of the arrow keys on the remote.

Restart LG TV

Restarting is another effective way to bring back the remote to a working state. It can fix issues like one or more remote buttons not responding or a scroll wheel (OK) button that doesn’t work properly. To restart your LG TV, simply press and hold the physical Power button on the TV for at least 10 seconds. If it doesn’t work, press the Volume Down and Power buttons simultaneously and keep hold of them for about 11-12 seconds to begin the reboot.

After restarting your LG TV, check if the remote scroll wheel is working without any issues.

Reset your Remote

Resetting your remote may fix the temporary issues that occurred on your device. Follow the steps given below to reset your LG Magic Remote.

1. Press and hold the OK and Mute buttons at the same time on your LG Magic remote.

2. Place your TV remote in front of your TV.

3. Wait till the LED blinks.

That’s it, your TV remote has been reset successfully. After some time, pair your remote and check if the LG Magic remote wheel (OK) button is working or not.

Replace your Magic Remote

If none of the above troubleshooting methods work, you can contact customer care to repair the LG Magic remote. If your LG Magic Remote has been under warranty, you can ask for a replacement if the scroll wheel is not working within a warranty period. In addition, you can use the LG TV remote app on your smartphone to control your TV. In case you wish to have a physical remote instead, you can buy any universal remote from the best universal remote for LG Smart TV.

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