How to Fix Samsung TV Remote Not Working Issue
Sometimes your Samsung TV remote is not working and can cause much trouble. If that is the situation with you, chill as we are here with the solution for your problem. It is always important to figure out the reason for your problem. No matter whether a button on your remote does not work or your remote fails to pair to the TV, or the sensors do not work, without knowing the cause, it could be quite a challenge to fix it. The cause of the problem might be one of the four reasons
- Defective remote
- Bad batteries
- Technical issue
- Defective sensor
Methods to Fix Samsung TV Remote Not Working Issue
When you witness the Samsung TV not working issue, you should know the cause of the problem to prevent it from happening again. Though we do not know how to fix this issue, we can still try the possible troubleshooting methods.
Reset the Samsung TV Remote
. Remove the batteries from the remote, disconnect your TV from the power supply and wait for 60 seconds.
. Connect your TV back and be patient until the home screen loads. Now insert the batteries back and check whether your Samsung TV Remote is working.
. If it does not, then remove your remote’s batteries again, followed by pressing and holding down the Power button on your remote for 8 seconds. As a result, the residual power of the remote will be drained, allowing the remote to reset. Now insert the batteries back and check whether it is working.
Changing the Remote Batteries
To begin with, check whether your battery is drained or damaged.
Check whether any chalky white powder, green coloring or crystalized granules is present on the battery. If you notice any of it, then the battery is corroded. Post the removal of such batteries, make sure to clean the terminals in the remote to eradicate the corrosion.
Try changing the battery on your Samsung TV Remote as they could be the primary cause for your remote not to work.
Pairing the Remote to your TV
It is essential for your remote to be paired with the TV to ensure the proper functioning of the remote. Your Samsung remote can pair automatically to the TV, but in certain scenarios, your Samsung TV Remote will not pair, and you have to pair it manually.
. Turn on your TV and direct your remote towards it.
. Now, press and hold down the Return and Play/Pause buttons simultaneously for 5 seconds.
. By doing so, the remote will pair with the
. Finally, test the remote by pressing the controls on the remote.
Check the Samsung TV Remote Sensor
Your TV and remote communication with each other by sending IR beams. If this sensor does not work, then you cannot use your remote. To check whether the sensor of your remote works you can utilize the camera on your phone.
. Launch the Camera app on your phone and direct the remote sensor to the camera.
. Now, click any button on the remote.
. If your remote is working, you can see lights flashing through the camera with each click.
. If the light does not flash, the fault is on the remote.
Removal of Obstruction
For the remote to control your TV, there must be no obstacles between the TV and the IR remote. This is because your remote and TV work using an infrared beam and IR sensor to communicate. Therefore, any obstacles such as walls, other electronic signals like Bluetooth, furniture, speakers, and so on will block the communication. In such cases, try removing the obstacles or shifting your control position. Also, reduce the distance between the Remote and TV Sensor to 30 feet and ensure that the remote sensor is in line with the receiver.
Check Software Updates for your TV
If the Samsung Smart TV Remote is not working, check whether your TV software is up-to-date. If it isn’t, then you might notice your TV and remote lagging or failing to connect.
Usually, the software update will take place automatically, but if it doesn’t, then you have to do it manually.
. Press the Menu button on the Samsung TV remote to go to the Main Menu screen and select Settings.
. Now, find the Support tab and select Software Update.
. Click on the Update Now option, as your TV will start looking for updates.
. If any update is available, you will be prompted with Yes or No options to update right away.
. Select Yes to install the software.
Resetting the Router/Modem
A proper internet connection must ensure connectivity between your Samsung TV Remote and Smart TV. If the internet connection turns out to be a problem, then you can reset it.
. Turn off your TV.
. Now, disconnect your Router/Modem from the power socket.
. After 30 seconds, connect it back and turn on the Router/Modem.
. Once the internet connection stabilizes, you can check whether the remote works fine with the TV.
Check the Touchpad of the Remote
If your Samsung Smart TV remote Touchpad is not working, then there are chances that it has lost sensitivity over time. To overcome the issue, you might have to manually recalibrate the remote.
. Keep pressing the number key for 3 to 5 seconds.
. The calibration will be initiated, and you will be notified about the process.
. Post calibration, the LED light of your Remote will blink twice.
. Now use the remote to see whether the problem is rectified.
How to Fix if the Remote is Blinking Red Light
If your remote starts blinking red light even when it is not working, then you can follow the ways mentioned below to try to fix it.
. Try restarting/resetting your TV, as mentioned in the beginning.
. Also, try pairing your remote again to the TV.
. If this does not work, check whether resetting your remote makes it work again.
How to Fix if Samsung TV Remote Buttons are Stuck
. Remove the batteries and press the Power button for 30 seconds to drain the charge completely from the remote.
. Now, press each button in and out to get rid of the stuck button.
Even after following all the steps mentioned above, if your Samsung TV remote is still not working, it is possible that your TV could be the reason. If the TV is not the reason, try replacing your remote with a new Samsung TV remote or buy a comparatively cheap replacement remote, all of which must be compatible with your TV. You can prefer the OMAIC Universal Smart TV Remote Control from Amazon for all Samsung TVs, irrespective of the model. Alternatively, we can program Universal remote to Samsung TV using its exclusive remote code.
You can replace your batteries, reset the SmartHub and also try to disable autorun SmartHub. You can even press and hold the Down arrow and Pause button at the same time until you receive a prompt saying “Remote learned”. By doing so, the Volume not working on Samsung TV will be fixed.
If the red light does not work, the problem might be with the batteries on your remote or checking the IR signal by using the camera on your smartphone.
You can use remote control apps like SmartThings App (iOS and Android), TV (Samsung) Remote Control (Android), TV Remote for Samsung TV (Android), and so on to control your TV until you secure a solution or replace the remote.