If the volume button on the Spectrum TV remote is not working, there are a few reasons. It may be a sign the remote’s batteries are about to drain. Besides that, the volume functions won’t work if the TV control setting on the Spectrum box is disabled. This section explains easy fixes to resolve the volume control issues on the Spectrum remote.
Why is Spectrum Remote Volume Not Working
REASONS | QUICK FIXES |
---|---|
The remote batteries may be weak. | Replace old batteries with newer ones. |
If an external speaker or the TV volume is muted. | Turn up the volume on the speaker or the TV. |
Technical glitches in the TV or set-top box. | Power cycle the TV. |
The remote signals might get blocked. | Use the Spectrum remote in a direct line of sight. |
Issues in the set-top box cause pairing issues. | Reset the Spectrum receiver. |
How to Fix Spectrum Remote Volume Not Working
Follow these troubleshooting techniques to fix it if the volume button in the Spectrum TV remote is not working.
Check the Remote Batteries
Spectrum remote needs an adequate charge in the batteries to work. If the remote functions are slow, you must replace the batteries with new ones. Pop out the drained batteries and insert the new batteries into the battery compartment based on their polarities. Now, check if the volume button is working with the new batteries.
Clean the Remote
As we keep the remote uncovered in the open area, there are high chances for smudges or dirt on your remote sensor. Hence, you need to clean the remote controller once a week with any microfiber or soft cloth. If a cloud of dust accumulates inside the control pad, you can use a microfiber cloth dipped with 99% isopropyl alcohol to clean it effectively. After cleaning, check if the volume keys work without issues.
Use the Correct Remote
If you have multiple Spectrum satellite TV boxes, ensure you use the corresponding remote. Otherwise, the volume and other remote functions won’t work. If you have a replacement remote for Spectrum and can’t control the volume with that, check whether the remote supports the TV receiver.
This is because many fake remotes are available under the name Spectrum. We recommend that users buy an original replacement remote only from the Spectrum website or Amazon.
Unmute the TV Volume
If the TV’s volume is muted or not turned up, you may not hear audio from the TV. Unless you fix this issue, the Spectrum remote volume won’t work. Also, check if the TV is connected to any speaker or soundbar. If yes, turn up the volume on your external speaker and change the sound output accordingly. Now, verify if the Spectrum remote’s volume buttons work.
Turn On TV Control Pairing
Sometimes, your Spectrum TV remote may get triggered by different cable box signals, making the volume button unresponsive. Hence, you must enable TV and Spectrum Box control to avoid such problems.
1. Power on your Spectrum cable box.
2. Grab the Spectrum remote and press the Menu button.
3. Select the Settings and Support option.
4. Tap the Remote icon and choose Connect remote to TV option.
5. Now, click the Connect to TV option.
6. A list of device names will appear on your screen; choose your TV name and press the OK button.
Note: If your TV name doesn’t appear on the screen, hit the View All option and select your TV name.
7. Follow the on-screen prompts to gain control over both the channels and the volume as expected.
Change Remote Mode to TV
If the Spectrum remote signals are only received by the satellite TV box, not the TV, you will encounter issues controlling the TV volume. To rectify this, change the remote mode to TV.
1. Press the CBL button and hold the OK or SEL key for a few seconds.
2. Release both buttons if the CBL button begins to glow.
3. Press the Volume Down button once and tap the TV button.
4. The CBL button will blink for some time and turn off.
Once completed, press the volume keys on the Spectrum remote and check if it works.
Factory Reset Spectrum Remote
You can follow the guidelines below to factory reset your Spectrum TV remote. It will clear your remote’s programming and let you start from scratch.
1. Press the TV button on the Spectrum remote and hold it for seconds.
2. Press the OK/SEL button for a second while holding the TV button.
3. Release both buttons at a time. Now, AUX and the DVD buttons will flash while the TV button will light up and stay idle.
3. Next, press the Delete button for about three seconds and release it.
4. The light of the TV button will flash a few times before it stops.
Your remote has been reset to its Factory Settings. After resetting the remote, you must program the Spectrum remote to the TV. Test whether the remote functions, including volume keys, are working.
Repair Remote using RF to IR Converter
If the remote still doesn’t work, you can repair it using an RF-to-IR converter.
1. Press and hold the Find button on the Spectrum TV remote.
2. While holding the button, connect the RF to IR converter with your Spectrum set-top box.
3. Release the Find button. Step a few meters away from the cable box and tap any key on the remote.
4. Upon successful pairing, you can use the remote. To test it, press the Find key on the RF to IR converter and check whether it works without problems.
Check for Signal Interference
Sometimes, if a physical object blocks the signal between the remote and the TV receiver, it may be the reason your volume key is not working. After removing any physical hindrance, ensure the remote is close enough to the TV/receiver to transmit the signals without any interpretations.
Reset Spectrum Receiver
At times, the receiver may have problems, which can be why the Spectrum remote buttons are not working. To fix this, restart the Spectrum TV box to resolve the issue.
1. Run a web browser on a phone or PC.
2. Visit the Spectrum website (spectrum.net/login) and log in to the account.
3. Click Services and select TV.
4. Choose the Experiencing Issues option situated next to a TV receiver.
5. Click Reset Equipment.
It will restart your Spectrum TV device. After that, check whether the volume key in the remote works.
Contact Spectrum Support
If none of the troubleshooting methods helps to fix the Spectrum remote volume not working, don’t worry. You still have a last chance. Contact the Spectrum customer support team. They will guide you in analyzing the reasons behind the issue and getting it sorted.
Alternate Ways to Adjust Spectrum TV Volume
If the Spectrum remote is defective, try the following ways to turn up/down the volume.
Use the Spectrum TV App
You can use the Spectrum TV application to modify the volume on the Spectrum receiver. In addition to the volume control, you can change TV channels and record TV shows and movies. You can also enable parental control and set a PIN to restrict TV shows by channel or rating.
Use a Universal Remote
If you have an old Spectrum remote, it may be defective due to wear and tear. We suggest you buy a universal remote to control your Spectrum TV box. Then, program it with your TV using suitable remote codes to adjust the TV volume.
FAQ
You need to check whether the TV’s built-in speakers are enabled. Go to Settings, select the Audio or Sound option, and enable the TV’s built-in speaker.
Tap the Menu and OK keys on the remote. Keep hold of these buttons until the INPUT key blinks twice. Click the VOLUME UP button to assign volume controls to the TV. Hit the VOLUME DOWN button to assign volume controls to your Audio device.
Yes. Install the Spectrum TV app from the Play Store or App Store to control the Spectrum receiver using a phone.