If you have problems with the Sansui TV remote control, it doesn’t mean the remote has become defective. It happens if the remote has dead batteries, obstructions block signals, software bugs, etc. This article describes the possible reasons why the Sansui TV remote is not working and what you need to do to troubleshoot it.
Why Sansui TV Remote is Not Working
CAUSES | QUICK SOLUTIONS |
---|---|
The remote batteries are weak or dead. | Replace old batteries with newer ones. |
The remote’s IR signals may be blocked. | Clear the obstructions in a line of sight. |
Excessive dirt may be accumulated in the remote. | Disassemble the remote and clean the buttons. |
Hardware glitches in the TV. | Power cycle the Sansui TV. |
Interference caused by sunlight or fluorescent lamps. | Protect UV rays from passing the TV sensor. |
The remote’s IR emitter may be faulty. | Re-pair the component or use the IR blaster remote app. |
How to Fix Sansui TV Remote Not Working
The following are some techniques you can follow if your Sansui TV remote control is not working.
Change the Remote Batteries
The first thing you have to check when the Sansui TV remote is not working is the batteries. The remote batteries can last up to 3-6 months, based on your regular usage. If you get a slow response while operating the remote, replace the batteries immediately. If the Sansui TV remote still doesn’t work after changing the batteries, try the next method.
Clean the Remote Control
Dirt accumulates on the remote if you have not cleaned it for a long time. Sometimes, unknowingly, you may spill liquids on the remote, which might feel sticky when it remains uncleaned. Wipe off the dirt from the remote using 99% isopropyl alcohol, which you can buy from Amazon. Remove the remote batteries and follow these steps.
1. Put a small amount of the cleaning alcohol on any cotton or a microfiber cloth.
2. Wipe the remote gently with the cloth to remove the dirt.
3. Pat the remote with any dry cloth to absorb the extra alcohol.
4. Insert the batteries and operate the remote to check if your TV responds.
Perform an IR Emitter Test
If the remote does not work even after cleaning and changing the batteries, the IR emitter may be damaged. By performing an Infrared signal test, you can determine whether the issue is with the IR emitter.
1. Launch your Smartphone’s Camera and place the remote’s IR emitter towards it.
2. Press any button on the remote.
3. Look for any light blinking through the camera.
If yes, then the IR Emitter is in good condition. If there is no blinking, you must repair the IR component or buy a new replacement remote,
Note: Instead of replacing the remote, use the IR blaster remote app on your Android mobile to control your TV.
Release Stuck Buttons
Sometimes, the remote buttons may get stuck inside due to dirt accumulation. To fix this, disassemble the remote and release the stuck buttons. Make sure not to damage the buttons while popping them out. After that, press all the buttons on the remote to check if it works fine. If the remote is still not working, the problem is not the button. Try the next fix.
Clear the Obstructions
The Sansui TV remote works by emitting infrared signals to the TV. Ensure you operate the remote in a direct line of sight. If any physical objects are placed between the TV and the remote, they will block the signal. While using the remote, ensure you are a distance of fewer than 30 feet. Turn off fluorescent lamps and close the doors and windows to prevent UV rays from interfering with remote signals.
Reset Sansui TV Remote
Remove the batteries from the Sansui TV remote and long-press the Power button for 10 seconds. Release the Power key and insert the batteries again into the remote. Press any button on the Sansui remote and check whether the TV responds to it. If it does not work, try the next troubleshooting step.
Power Cycle the Sansui TV
Sometimes, the TV will not respond to the remote commands due to voltage fluctuations. To resolve this, you need to power cycle your Sansui TV.
1. Turn off the Sansui TV and remove its cable from the power socket.
2. Now, long press the power button on the TV for 10-15 seconds.
3. Once done, connect the TV cable to the power supply and turn it ON.
Check whether the remote works now. If it doesn’t work, try the next technique.
Update Sansui TV
If restarting your remote and the TV does not fix the issue, then the outdated software of the Sansui TV might be the cause of the error. So, use the IR blaster remote app to navigate the TV settings and update your TV to the latest firmware. After updating, check whether you can control the TV without any problems.
Contact Sansui TV Support
We recommend you contact Sansui Customer Support if none of the above-mentioned troubleshooting methods fix the remote not working issue. You can reach out to the support team by email or phone. If you compose an email, they will respond within 1-2 business days with a solution to your issue.
Alternate Ways You Can Use to Control Sansui TV
If the Sansui TV remote is defective due to wear and tear, the troubleshooting steps will not work. Instead, try these methods to use the Sansui TV without a remote.
Use Sansui TV Remote App
If you have a Sansui Android TV, use the Sansui TV remote app to control it from an Android or iPhone. Ensure you connect the Sansui TV and smartphone to the same WiFi to operate the TV. If there is no WiFi, use IR-based remote apps to control the Sansui TV without WiFi.
Buy a Universal Remote
If the remote has been broken, buying a replacement remote is the best solution. It is highly advisable to purchase a universal remote as it is lower in price and works for any TV. You can purchase the universal remote from online markets like Amazon or Walmart. Ensure you program a universal remote using Sansui TV remote codes to control your TV.
Frequently Asked Questions
You can use any universal remote control app, like the Google TV app, to reset the Sansui TV without a remote control.
Press the built-in physical button on your Sansui TV to turn it On without a remote.
Press and hold the Back button and the Volume Down Key until you see the light flash on the remote. Then, hit OK on the remote to start the Pairing process.