If the volume buttons are not working on the DISH remote, there may be an issue with the remote. You can fix it immediately by restarting the DISH set-top box. If it doesn’t work, you can program the DISH remote to the TV again. Also, check whether the DISH remote is programmed to control the TV volume. If the DISH remote’s volume button is still unresponsive, it may be due to hardware issues in the remote. Nevertheless, you don’t need to worry about these problems. We have suggested some workarounds to make the volume button work on the DISH remote.
Why is the DISH Remote Volume Not Working
If you can’t increase or decrease the volume using the DISH remote, it is because of the following reasons.
REASONS | QUICK SOLUTIONS |
---|---|
The DISH remote has weak batteries | Replace the batteries with newer ones |
Volume buttons may be stuck in the remote | Dismantle the remote and release the stuck buttons |
Technical glitches in the DISH receiver | Restart the DISH receiver |
The DISH remote is unresponsive to any commands | Unpair and re-pair the DISH remote |
DISH receiver can’t receive signals from the remote | Clear the obstructions in front of the device |
The DISH remote is not controlling the TV volume | Set the DISH remote to control the TV volume |
How to Fix DISH Remote Volume Not Working
Follow these troubleshooting methods to fix it if the volume button is not working on the DISH Network remote.
Check the Batteries
Before getting into the advanced steps, check your remote batteries. If the batteries on your remote are expired or running out of charge, the remote may stop working at any time. So you have to replace the old batteries with newer ones whenever required. Eject the old batteries from the DISH remote compartment and insert the new batteries based on their positive and negative polarities.
What Batteries Does DISH Remote Use
DISH 54.0, 50.0, 52.0, 40.0, or 54.0 Remote | DISH 20.1 Remote | DISH 21.1 Remote | DISH 8.0 Remote |
2 AA batteries | 4 AAA batteries | 2 AA batteries | 2 AA batteries |
Note: If the Spectrum TV remote is not working, it may be due to discharged batteries. Like the DISH remote, replacing the old batteries with newer ones will make the remote work without problems.
Power Cycle DISH Remote
Another easiest way to fix the volume button not working in the DISH remote is to power reset. It will eliminate the unused residual power and help the remote to work.
[1] Pop out the batteries from the DISH remote’s battery compartment.
[2] Now, press and hold each button on the remote for 2 seconds.
[3] Keep pressing the Power button for about 30 seconds.
[4] Now, insert the batteries back into the remote.
Later, program the DISH remote to the TV or receiver and test if the volume control is working fine.
Change Default Audio Output Device
Sometimes, the remote volume won’t work when an improper audio output is selected. Hence, you need to choose the audio output that you want to control with the DISH remote.
[1] Go to Settings and select the Audio or Audio Settings tab.
[2] From there, choose the Default Output Device option.
[3] Under the drop-down menu, select Default.
Now, press the volume button and see if it works or not. If not, move to the next method.
Enable Dish Remote to Volume Control
If the DISH remote changes channels but not volume, it is because of wrong configurations. By enabling volume control on DISH settings, you can get rid of this issue.
[1] Press the Home or Menu key on the DISH remote.
[2] Go to Settings > Remote Control > Customizations.
[3] Check whether the Volume & Mute keys are enabled to control the TV volume.
[4] If not, enable these functions to control the TV volume.
Later, operate the DISH remote and check whether the volume and mute functions work.
Disconnect Other Devices Connected to the TV
In rare cases, the external third-party devices connected to the TV may cause interference with the DISH remote volume. It is recommended to unplug the unused external devices connected via Coax, HDMI, or RCA. After unplugging them, check if the Dish Volume button is working fine or not.
Reprogram the Dish Remote
If the DISH remote volume is not working after changing batteries, it is not programmed properly. So, you can reprogram the DISH remote to the receiver or the TV.
[1] Navigate to the Dish Network Menu.
[2] Select the Remote Control option and choose the desired device you want to pair.
[3] Then, choose your Next and wait a few seconds for the remote to get programmed with the receiver.
Steps to Program Dish Remote to TV Without Receiver
[1] Turn on your TV and press the TV button on the DISH remote.
[2] Press the # (pound) button. Following that, press the red power button.
[3] Press the UP button every second and wait for the TV to turn off.
[4] Once switched off, turn on the TV and use the remote to see if the issue has been fixed.
Note: If the volume button on the DISH 54.0 remote control is not working, you can try re-pairing the remote.
Re-pair the Remote to Receiver
If the DISH remote fails to control the volume on the receiver, it has been unpaired. To fix this issue, you can re-pair the remote to the receiver to make it work.
[1] Press the System Info button on the receiver.
[2] Press the Sat button on the front or side of the DISH remote.
[3] Further, press the Cancel or Back button on the remote.
You have successfully paired the DISH remote with the receiver.
Factory Reset DISH Receiver
[1] On your DISH remote, press the Home button.
[2] Go to the My Dish TV page and select the Tools Configuration tab.
[3] Scroll down and select Factory Reset.
[4] Press the OK button on the remote.
[5] Choose the Reset option and follow the on-screen prompts to complete the resetting process.
Factory Reset DISH Remote
If the above methods do not work, reset the DISH remote to its factory settings. You need to remember that when you reset the remote, the data or configuration in your receiver system will get erased.
[1] On the DISH remote, locate the SAT button and press it.
[2] Go to the Receiver and press the System Info option.
[3] To confirm the reset, press the SAT button again.
If the DISH remote is no longer working after resetting, it is better to buy a replacement remote.
Contact Dish Support
If none of the workarounds fix the DISH remote not working issue, you can reach out to DISH Customer Support. You can talk to a customer service executive by dialing 1-800-333-3474 from your registered mobile number. Otherwise, you can visit the support webpage and get instructions for programming the remote to the TV or receiver.
Alternate Ways to Control the DISH TV
If the DISH remote has any signs of physical damage, the above solution won’t work. We have provided two alternative ways to control the DISH TV, and you can choose one based on your needs.
Use the DISH TV Remote App
The DISH TV remote app lets you control the DISH receiver. So, there is no need to waste money on purchasing a replacement remote. In addition to the remote control, you can use the DISH OnePoint application to browse for TV programs you want to watch. This remote app is compatible with Joey, Wally, Hopper, Hopper with Sling, and Hopper 3 with Sling.
Try a Universal Remote
If you feel uncomfortable using the DISH TV remote app, you can use a universal remote. A universal remote is good to buy, as it can control other entertainment devices, including your DISH TV. You can program a universal remote to the DISH TV with or without a code, depending on your convenience.
FAQ
No, you cannot use the DISH Anywhere app as a remote. Instead, you can use third-party universal remote apps to control your Dish receiver from a smartphone.
Press Menu → System Setup → Volume Control → DISH Remote Volume Control → Follow the on-screen instructions.