CHiQ TV Remote Not Working: Causes & DIY Fixes to Try

If the CHiQ TV remote is not working, it is because of the weak remote batteries. In addition, the remote may sometimes become defective due to wear and tear. There are several other reasons that contribute to the remote not working issue. If you encounter CHiQ TV Remote Not Working issue, don’t worry, you can easily fix it with basic troubleshooting methods.

Why is CHiQ TV Remote Not Working?

The CHiQ TV remote may fail to work for the following reasons.

SCENARIO	CAUSES
1	Remote batteries are completely dead or disconnected.
2	Remote or remote buttons may be damaged and cannot be used
3	Signal interruptions while you operate the remote.
4	If there is an issue with your IR sensor, your TV won’t be able to receive inputs from the remote

How to Fix CHiQ TV Remote Not Working

To fix the CHiQ TV not working issue, follow the below-listed troubleshooting fixes.

Change Batteries

The CHiQ remote will not be working if there is a problem with its batteries. Check if your CHiQ remote has drained out of power.  Follow the instructions to replace CHiQ TV remote batteries.

• Remove the batteries from the remote compartment.
• Insert fresh batteries according to their positive and negative polarities.
• Ensure the battery compartment is clear. If there is dirt, use a cloth or cotton swab to clean it before inserting the batteries.
• Pair the remote and test whether the issue has been resolved.

Power Cycle the Remote

If the batteries have sufficient charge, you must power cycle the remote and check if it works fine.

[1] Remove the batteries from your CHiQ TV remote.

[2] Press and hold the Power button for 30 seconds to drain all the power in the remote.

[3] Re-insert the batteries back inside the remote.

[4] Check now whether the remote is functioning or not.

Clear the Obstructions

If there is an obstruction between the remote control and the TV, the remote will not respond properly. In this case, the TV receiver won’t be able to receive signals on its IR sensor. So, if there is any object, such as furniture, Bluetooth speakers, soundbars, etc., make sure to relocate them. It may fix the CHiQ TV not working issue. Also, wipe your TV sensor to ensure there are no smudges, and make sure to operate your TV remote at a distance of fewer than 10 feet.

Clean the Remote Buttons

In some cases, dirt or dust on the remote may be the reason for the CHiQ TV remote not working. As a result, the dirt even goes inside the button, causing buttons to get stuck inside. Therefore, it is necessary to clean the CHiQ TV remote with proper alcohol cleaners. Also, remove the batteries from the CHiQ TV remote and keep pressing all the buttons one by one to fix if the buttons are jammed inside.

Check the IR Signal

Since the remote uses the IR emitter, you should ensure that the CHiQ TV remote sensor isn’t blocked. If it happens to be blocked, you will find the CHiQ remote not working issue. To fix this, on your smartphone, open the Camera app and point the remote’s IR emitter head towards the camera. Then, press the remote button to see whether there is a blinking light. If the light blinks, there is no issue with the remote. Else, you should repair the remote or buy a replacement remote.

Power Cycle the CHiQ TV

Power cycling is another simple method to resolve the issue.

[1] Turn off your TV and unplug the power cord of your TV.

[2] Wait for up to two to three minutes.

[3] Next, plug in the power cord and turn on your CHiQ TV and check whether the remote is working fine or not.

Contact CHiQ Team

If the above-mentioned ways do not work out or fail to fix the issue, then you can contact the CHiQ team directly and explain the issue that you’re facing. They will help you to fix the error.

Use Universal TV Remote or CHiQ Remote app

If the CHiQ TV remote is defective or broken due to physical damage, the only way is to buy a new replacement CHiQ TV remote. Besides using the original remote, you can also use the universal remote or you shall use the CHiQ TV remote control app on your smartphone to control the TV.

FAQ