
Thomson TV Remote Not Working: Causes and DIY Fixes
Sometimes, the Thomson TV remote may not be working though you have replaced the old batteries with newer ones. This may be due to a signal obstruction by an object between the TV and the remote. Apart from that, there are a lot of reasons that could stop the Thomson TV remote from working. In such cases, we recommend trying these workarounds to fix the issue instead of buying a replacement remote.
Why is Thomson TV Remote Not Working
If Thomson TV remote is not responding to any actions, it could be due to these reasons.
SCENARIO | REASONS |
---|---|
1 | When the remote batteries are dead, the remote won’t work. |
2 | Internal issues in the remote due to smudge, dust, or liquid spill damage. |
3 | Obstructions or other devices’ IR signals interfere with the Thomson remote signal. |
4 | When there is a technical issue with your Thomson TV |
5 | Due to physical damage, the TV remote’s hardware may be faulty |
6 | If one or more buttons on the remote controller may be jammed |
How to Fix Thomson TV Remote Not Working
The following are the troubleshooting methods that would help fix the Thomson TV remote not working issue.
Check and Replace the Batteries

When you are using the remote for a long time, the remote batteries might get weak or dead sometimes. The batteries normally last between 3-6 months or even lower based on remote usage. So, it is mandatory to check and replace the remote batteries when you get a lagging response.
- Remove the battery cover and eject the old batteries from the compartment.
- Rub the battery terminals with a cotton cloth to ensure that it is clean.
- Now insert the new batteries according to their positive and negative poles.
- Test the Thomson TV remote by pressing the buttons one by one.
Clear the Obstructions
If you place any objects like furniture, Bluetooth speakers, soundbars, etc, in between the remote and the receiver, the IR signals will be blocked. This is the reason why the remote doesn’t respond to any commands. Therefore, you have to relocate such objects and ensure that the Thomson TV remote has a direct line of sight. Also, remember that the optimum range for operating the IR-based remote is less than 30 feet.
Check the IR Signal
As the Thomson TV remote uses the IR emitter, it is mandatory to check the IR signal. To check whether the IR signal is working fine or not, open the Camera app on your smartphone and point the remote’s IR emitter head towards the camera. Then, press the remote button and see if there is a blinking light. If the light blinks, there is no issue with the remote. If not, you should repair the remote or buy a replacement remote.

Note: If the remote’s IR emitter has been physically damaged, you can use the best IR blaster remote apps to control your Thomson TV from an Android smartphone.
Fixing the Stuck Buttons
In most cases, dirt or dust may be the reason for the Thomson TV remote to stop functioning. Therefore, it is recommended to clean the debris from in and around the remote regularly. You can use a microfiber cloth or a paper towel to clean the outer part of the device and the cotton swab, tooth picker, or earbuds to clean the dirt in and around the buttons.

Power Cycle the Thomson TV
Because of voltage fluctuations, Thomson TV might not be able to respond to the remote at times. So, you can power cycle the TV, which helps you in clearing the temporary bugs and errors.
[1] Turn off your Thomson TV and unplug the power cord of your TV.
[2] Wait for up to two to three minutes.
[3] Next, connect the power cord back and turn on your Thomson TV and check whether the remote is working fine or not.
Tip: Power Cycling is one of the best workarounds that can even fix if the Realme TV remote has stopped working.
Power Cycle Remote
In some cases, the remote may not be working due to residual power left in the remote. To fix this, you have to power cycle the Thomson TV remote.
[1] Remove the batteries from the battery compartment.
[2] Then, press and hold each button for a few seconds.
[3] Now, insert the batteries back into the compartment and check if the remote is working or not.
Tip: If wanted, give your remote a couple of whacks which would help release the stuck buttons.
Use Thomson TV Remote App
In an emergency situation, you can use your smartphone as a remote control for Thomson TV by installing the Thomson Smart TV Remote app.
[1] Open the Play Store and install the Thomson Smart TV Remote app.
[2] Once installed, tap Open to launch the app.
[3] Make sure to connect both your smartphone and TV to the same WiFi network.
[4] Tap IR Connected option at the bottom of the page.
[5] It will look for the available devices. Choose your Thomson TV.
[6] Upon connecting, you can start using the app as a virtual remote.
Note: If this app does not work, you can install any of the best universal remote apps to control your TV.
Buy a Universal Remote
If the above-mentioned methods do not fix the Thomsan TV remote not working issue, you can buy a universal remote. When compared to the original remote, universal remotes are comparatively cheaper and are available on Amazon and Walmart. Moreover, many universal remotes are already pre-programmed, so you can directly use the remote without additional setup.
FAQ
If the Thomson TV remote batteries are weak or dead, the remote will not pair with your TV. So, remove the old batteries from the remote and insert new batteries.
Unplug the TV cord from the power source and leave it unplugged for 30 seconds. Re-connect the TV cord back to the source. Turn on your Thomson TV without a remote by pressing the physical power button.