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How to Factory Reset Xfinity Remote [All Models]
Key Notes
- Reset Xfinity Remote With Setup Button: Press and hold the Setup button → Release this button if the remote light changes from red to green → Press the 9-8-1 buttons.
- Reset Xfinity Remote Without Setup Button: Press and hold the A and D buttons → Release these buttons once the remote light switches from red to green → Next, press the 9-8-1 buttons.
- Reset Xfinity XR16 Voice Remote: Press and hold the Info (i) and Home buttons for 3 seconds → Next, press the Power, Left Arrow (<), and Volume Down buttons.
- Reset XRA Large Button Voice Remote: Press and hold the Home and Page Up buttons → Release these buttons if the LED light turns green → Press the 9-8-1 buttons.
If the Xfinity remote is not responding to voice commands, you can fix it easily by resetting it. Before the reset, you need to identify the cause of the Xfinity remote not working issue by checking the blinking light. If the indicator light blinks red 5 times on the remote, it means that the batteries are drained, so you need to replace the batteries. If the Xfinity Voice remote is not working even after changing the batteries, you can finally reset the Xfinity remote using a 3-digit code given below.
In this article, you will learn how to reset the Xfinity remote of any model to its initial settings in simple steps.
When Should I Reset Xfinity Remote
If you have these problems in the remote, we recommend users resetting the Xfinity remote to fix it.
| SCENARIO | CAUSES |
|---|---|
| 1 | When the TV isn’t responding to the remote controller. |
| 2 | If the remote fails to work even after replacing the battery. |
| 3 | When there are any lags while controlling the channels, you shall reset the remote. |
| 4 | If one or more buttons on the Xfinity remote are not working |
| 5 | When you have issues pairing the Xfinity remote to the TV or box |
| 6 | If the Xfinity remote volume is not working after multiple tries |
How to Know the Xfinity Remote Model
Before you follow the resetting procedure, find the remote model you own by checking the image below.
- Silver Remote
- XR11 Voice Remote
- XR15 Voice Remote
- XR16 Voice Remote
- XR5 Remote
- XR2 Remote
- XRA Large Button Voice Remote
How to Reset Xfinity Remote With the Setup Button
The following are the steps to factory reset the XR2 Xfinity remote, silver remote, XR11, and XR5.
1. Press and hold the Setup button.
2. As a result, the remote’s LED light changes from red to green.
3. Press the buttons 9-8-1 in sequence to reset the remote to factory defaults.
After resetting, you must program the Xfinity remote (XR15 or any model) to start using it.
How to Reset Xfinity Remote Without Setup Button
Follow these instructions to reset the XR15 remote without a setup button.
1. Press and hold the A and D buttons simultaneously.
2. As a result, the remote’s LED light changes from red to green.
3. After that, press the buttons 9-8-1 in sequence.
4. Finally, the LED light on the remote will blink twice. It indicates that the XR15 remote has been reset to factory defaults.
Note: If the Xfinity remote flashes green and then red, it indicates that the remote fails to pair due to weak batteries. Replace the remote batteries and repeat the steps again.
How to Reset Xfinity Remote XR16
Here’s how to reset or unpair the Xfinity remote (XR16 Flex Voice Remote).
1. Press and hold the Info (i) and Home buttons simultaneously for about three seconds.
2. Then press the Power, Left Arrow (<), and Volume Down buttons consequently.
You have successfully reset the XR16 remote to factory settings. So, you have to pair the remote again to use voice commands.
How to Reset XRA Large Button Voice Remote
Here are the guidelines to reset XRA Large Button Voice Remote to factory defaults.
1. Press and hold the Home and Page Up buttons simultaneously. Keep hold of these buttons until the LED light appears green.
2. Next, press the 9-8-1 buttons consequently.
You have successfully reset the XRA Large Button Voice Remote.
Contact Xfinity Support
If the Xfinity remote is not working after resetting, it is better to contact the Xfinity Online Support Center. They will guide you with the necessary troubleshooting techniques to fix all kinds of remote problems. For a quick response, you can chat with an agent and follow the on-screen instructions to make the Xfinity remote work properly.
Frequently Asked Questions
Yes. You can use the XFINITY TV Remote app on an Android or iPhone. You can download this app for free from the Play Store or App Store.
Initially, press the Xfinity button → Go to Settings → Click Device Settings → Select Power Preferences → Tap Restart → Click the Restart option. This will take a few minutes to restart.
Yes. Hold the Setup button on the remote until the LED switches from red to green. Press 9-8-6, and the LED will flash green twice. It indicates that the volume on the Xfinity remote is reset.
