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How to Factory Reset Xfinity Remote to Fix Any Issues [All Models]
Key Notes
- Reset Xfinity Remote With Setup Button: Press and hold the Setup button → Release this button if the remote light changes from red to green → Press the 9-8-1 buttons.
- Reset Xfinity Remote Without Setup Button: Press and hold the A and D buttons → Release these buttons once the remote light switch from red to green → Next, press the 9-8-1 buttons.
- Reset Xfinity XR16 Voice Remote: Press and hold the Info (i) and Home buttons for 3 seconds → Next, press the Power, Left Arrow (<), and Volume Down buttons.
- Reset XRA Large Button Voice Remote: Press and hold the Home and Page Up buttons → Release these buttons if the LED light turns green → Press the 9-8-1 buttons.
If the Xfinity remote buttons are unresponsive, you can fix them with a simple technique. All you have to do is randomly press a button on the remote. The LED light on the remote will blink red five times if the batteries are drained out. So, you have to replace the old batteries with newer ones. If the remote is not working even after changing the batteries, you should reset the Xfinity remote. It is to note that the factory reset will erase all the initial configurations and unpair the remote. So, you shall carry out the process as the final resort or when none of the basic troubleshooting ideas helps resolve the issue.
Why Reset Xfinity Remote
For the following reasons, you shall reset the Xfinity remote controller
When the TV isn’t responding to the remote controller. |
If the remote fails to work even after replacing the battery. |
When there are any lags while controlling the channels, you shall reset the remote. |
To pair a new remote controller by replacing the existing one or re-pair the current one. |
You can reset when the remote isn’t working after cleaning the dirt or debris. |
Types of Xfinity Remotes that Can be Reset
There are six different types of Xfinity remotes that you can reset to factory settings, namely
- Silver Remote
- XR11 Voice Remote
- XR15 Voice Remote
- XR16 Voice Remote
- XR5 Remote
- XR2 Remote
- XRA Large Button Voice Remote

How to Reset Xfinity Remote With the Setup Button
The following are the steps to factory reset the XR2 Xfinity remote, silver remote, XR11, and XR5.
1. Press and hold the Setup button.
2. As a result, the remote’s LED light changes from red to green.

3. Press the buttons 9-8-1 in sequence to reset the remote to factory defaults.
Note: Likewise, you should reset the DirecTV remote if the remote malfunctions unexpectedly.
How to Reset Xfinity Remote Without Setup Button
Follow these instructions to reset the XR15 remote that has no setup button.
1. Press and hold the A and D buttons simultaneously.
2. As a result, the remote’s LED light changes from red to green.
3. After that, press the buttons 9-8-1 in sequence.
4. Finally, the LED light on the remote will blink twice.
It indicates that the XR15 remote has been reset to factory defaults.
How to Reset Xfinity Remote XR16
Here’s how to unpair or reset the XR16 Flex Voice Remote.
1. Press and hold the Info (i) and Home buttons simultaneously for about three seconds.

2. Then press the Power, Left Arrow (<), and Volume Down buttons consequently.
You have successfully reset the XR16 remote to factory settings. So, you have to pair the remote again to use voice commands.
Note: If the Samsung TV shows a black screen or takes more time to turn on, you can factory reset Samsung TV without a remote using the Smartthings app.
How to Reset XRA Large Button Voice Remote
Here are the guidelines to reset XRA Large Button Voice Remote to factory defaults.
1. Press and hold the Home and Page Up buttons simultaneously.
Keep hold of these buttons until the LED light appears green.
2. Next, press the 9-8-1 buttons consequently.
You have successfully reset the XRA Large Button Voice Remote.
Frequently Asked Questions
You can download the XFINITY TV Remote app from the Google Play Store or App Store.
Initially, press the Xfinity button on your remote. Next, highlight the Settings option using the left or right arrow buttons and click OK. Further, highlight Device Settings and then press OK. Following that, highlight Power Preferences and tap OK. Finally, highlight the Restart option and click OK. Again, select the Restart option and press OK. This will take a few minutes to restart.
Press and hold the Setup button until you see the remote LED light switch from red to green. Press the 9-8-6 buttons in this sequential order. As a result, the LED light on the remote will flash green twice. It indicates that the volume on the Xfinity remote is reset.