Key Notes
- Reset DSTV A7 Remote: Hold STANDBY and OPTION → After three LED flashes, enter 9 – 8 – 1 → Press OK.
- Reset DSTV A6 Remote: Hold STANDBY and ARC → Release STANDBY → Enter 9949 → Release ARC.
- Reset DSTV A4 Remote: Hold SHIFT → After three flashes, enter 977.
- Reset DSTV B5 Remote: Hold i (INFO) → Release INFO if TV1 green light flashes.
- Reset DSTV B4 Remote: Hold Red circle for 10 seconds → Release the button if LED flashes.
Like other TV box remotes, DSTV remotes sometimes fail to work due to technical issues. In such cases, you can reset the remote to fix the issue. However, the resetting process varies for each DSTV remote. Therefore, you should identify the model number to perform a reset. In this article, we will walk you through the steps to reset the DSTV remote based on its model.
How to Identify the DSTV Remote Model
You can check the user manual that you get with your DSTV box. If you don’t have a user manual, download it from the DSTV’s official website.
How to Factory Reset DSTV Explora Remote [Model A7]
1. On your DSTV Explora remote, press and hold the STANDBY and OPTION buttons at the same time for 3 seconds. The LED light will blink two times.
2. Press the “9” button and check if a red LED light flashes once.
3. Next, press the “8” button, and you will see a blinking red light once.
4. Press the “1” button. Now, the LED flashes red two times.
5. Finally, press the OK button and hold it for 3 seconds until the red light blinks four times.
How to Factory Reset DSTV Explora Remote [Model A6]
1. Press and hold the STANDBY and ARC keys simultaneously for 3 seconds. The LED light will flash in amber (orange).
2. Hold down the ARC button and release the STANDBY button.
3. Without releasing the ARC button, enter 9949. Wait until you see three green blinks.
4. Once you see the green light, release the ARC button.
That’s it. You have successfully unlocked the DSTV remote to make it work.
How to Factory Reset DSTV PVR Remote [Model A4]
1. On your DSTV PSR remote, press and hold down the SHIFT key.
2. Wait until you see three flashes from Mode Window.
3. Enter 977. Following that, the indicator light will blink thrice. This indicates reset is done.
How to Reset DSTV Remote [Model B5]
1. Hold the i (INFO) button on the DSTV remote.
2. Release the INFO button if the green light next to TV1 flashes once.
3. Once done, the remote reset is complete.
How to Reset DSTV Remote [Model B4]
1. Find the Reset button on the B4 remote, marked with a red circle.
2. Hold the Red circle button for 10 seconds. The remote’s LED will flash rapidly.
3. Release the Red circle button, and the LED will stop flashing. This is an indication that the B4 remote has been reset.
How to Fix DSTV Remote Not Working
The following are the workarounds that you should try to fix if the DSTV remote fails to work.
- Ensure that the batteries of your remote are not discharged. If the batteries are drained, eject the old batteries and replace them with a pair of new batteries.
- Unpair your remote from the TV and pair it again.
- Check if the IR sensor has become dirty due to smudges. Clean the sensor as well as the remote with a microfiber cloth.
- Replace your remote with a new one, or use the compatible DSTV remote app.
FAQ
Press and hold the i key on the remote for 3 seconds until you see a flashing green light on 1 (below the i button).